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-- this website uses cookies to function correctly. you may delete cookies at any time but doing so may result in some parts of the site not working correctly. powered by my surgery website translate this page ball tree surgery the ball tree surgery, western road north, sompting, west sussex, bn15 9ux tel: 01903 752 200 quick links online services latest news search home news online services our services nhs services non-nhs services for children for teens for parents for seniors travel vaccinations nhs e-referral service how to… help us help you order repeat medication make a complaint or compliment access your record info on… appointments types when we are closed being a carer mental wellbeing community health self-care being off work useful contacts community your space - teens community teams sompting big local new patients why register at ball tree? register for ball tree practice area non-english speakers temporary residents testimonials about us our policies our facilities research training practice cqc report about the practice help us to help you... our teams doctors nursing team practice team contact details have your say patient group we want to hear what you say... patient voice digital voice your feedback noticeboard gp appointments are changing - may 2018 onwards ... travel services not available until later 2018 ... early 2018 newsletter ... ear wax removal - changes to service ... mindfulness meditation and relaxation... free local offerings ... mental health - access survey ... ... new nhs guidance if you gp refers you to another service [pdf] ... new text messaging system - reply with keywords ... changes to baby and child immunisations - from october 2017 ... allow at least 3 full working days for repeat prescriptions ... book your appointments by app! ... new patient survey - winter / spring 2018 - please contribute your thoughts and ideas ... ... nhs medicines costs - please help the nhs ... do you have copd or asthma? - register for airalert to find out when pollution may affect you… ... research in adur ... going on holiday? plan your vaccinations well in advance - they take time to work! ... please always reply to our invitation letters, emails and texts... help save the nhs! ... worthing hospital - experiencing high demand - please help our colleagues! ... same day urgent appointments – minor illness – miami clinic ... the minor illness and minor injuries (miami) - new gp saturday appointments ... patient and staff safety ... antibiotic resistance is one of the biggest threats facing us today... ... going digital - email and text invitations and communication from ball tree ... do you have hrt? - hormone replacement therapy ... ... £ paying by card... ... 92% nhs friends and family recommendation ... welcome to ball tree surgery the medical team at ball tree aims to provide all our patients with access to quality personalised care in a friendly environment. we aim to be safe, effective, responsive, caring and well-led as directed by our governing framework and our regulators the care quality commission our team have created a mission statement for our practice which outlines our aspirations - mission statement every patient at ball tree has a gp responsible for their overall care. we believe that prevention of illness is better than cure and actively educate and encourage our patients to make healthy choices and share responsibility for improving their wellbeing. self-care can often be the best care for many conditions and we ask our patients to think carefully before booking to see a gp or nurse. before contacting us about minor conditions that have only been present for a couple of days we recommend the self care forum or nhs choices where there are many helpful resources . our duty of care extends widely and we believe that every child and vulnerable adult has the right to be safe. we are committed to safeguarding all our patients and staff. if you have personal concerns or would like to share concerns about welfare of child or adult, we have a dedicated member of our team who, supported by our partner organisations, can work with you. ball tree patient voice: if you have feedback - compliment or complaint please see our information on the routes available to get in touch may 2018 - gp appointments are changing please download our gp appointment guide [pdf] on the day gp appointments are only available if you are urgently unwell we will have more pre-bookable appointments for non-urgent matters communication: let us know if you need support accessing our services or our communication materials and we will do our best to meet you needs. under pressure: please be aware that general practice is facing significant challenges due to increasing workload and reducing resources (despite what you may see in the headlines - there is no new money). please use our services wisely so that we can continue to provide a safe and caring service for all our patients. patients not coming to appointments costs us tens of thousands of pounds each year - which could be going towards your health care please lobby your mp - we are in need of a new building and additional resources - lancing is not currently a priority for the area - please help us raise its profile lgbtq+ friendly ball tree is a safe and welcoming space we have pledged to be antibiotic guardians this is important for you and those whom you love. antibiotic resistance is one of the biggest threats to our current way of life. without effective antibiotics, many routine treatments will become increasingly dangerous. please do not expect to receive antibiotics... trust the expertise of our gps to prescribe them when they are truly needed. click here for information. mental health and wellbeing ball tree is committed to working to receive a mental health pace setter award - supported by coastal west sussex mind over the next few months we will be working with our patients and staff to help improve our access to services and also to help the health and wellbeing of our team. ball tree hosts time to talk - click the logo to self-refer practice leaflet ball tree surgery - practice leaflet - june 2018 [pdf] our opening hours ball tree surgery appointments available telephones available - 01903 752200 monday 08:00 - 20:00 monday 08:00 - 12:30 then 13:30 - 18:30 tuesday 08:00 - 18:00 tuesday 08:00 - 12:30 then 13:30 - 18:30 wednesday 08:00 - 18:00 wednesday 08:00 - 12:30 then 13:30 - 18:30 thursday 08:00 - 18:00 thursday 08:00 - 12:30 then 13:30 - 18:30 friday 08:00 - 18:00 friday 08:00 - 12:30 then 13:30 - 18:30 saturday am 7 appointments - non urgent - bookable up to 4 weeks in advance 6 appointments - on the day - more urgent (miami) bookable on thursday or friday before call for details ball tree surgery opening hours [pdf] local pharmacy opening hours [pdf] kingfisher branch appointments available telephones available - 01903 768348 monday 8:00 - 18:00 monday 08:00 - 13:00 then 14:00 - 18:30 tuesday 7:30 - 18:00 tuesday 0 8:00 - 13:00 then 14:00 - 18:30 wednesday 7:00 - 18:00 wednesday 0 8:00 - 13:00 then 14:00 - 18:30 thursday 8:00 - 18:00 thursday 0 8:00 - 13:00 then 14:00 - 18:30 friday 8:00 - 18:00 friday 0 8:00 - 13:00 then 14:00 - 18:30 saturday am as per ball tree when we are closed when the surgery is closed (out of hours), you are still able to access a gp. telephone nhs 111 (free from land line or mobile) nhs 111 team will talk through the reason for your call, and just like our reception team, if they agree that you need an urgent appointment they are able to book this for you at a local surgery / arrange a home visit. they may advise you to attend accident and emergency - but this would only be in the most serious of situations. usually it is always better to telephone: 111 - when you need advice or guidance when we are closed (or you can talk with a local pharmacy if they are open). 999 - to report a serious accident, injury or illness - 999 team will advise you and may

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